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Shipping Information

For US client, the items in our US warehouse we will deliver within 2~7 business days after shipping. Most items are in our warehouse in Commerce, CA, USA.
We offer free shipping to areas where you can place an order. Please note that we do not charge extra for courier fees, service fees, etc.
For more information, see shipping costs on the checkout page.

Be sure to leave your correct address, zip code, mobile phone number (not a landline phone number), and the recipient's name (must be 2 or more words, not shorthand). We use Post Service or E-PACKET by default in standard delivery. Please note that the shipping time doesn’t processing time.

The following is the estimated shipping time. 
 

Location Shipping Time
United States

3-7 Business days

Korea, Japan
Singapore

3-5 Business days

Canada

5-10 Business days

Europe
UK

5-10 Business days

Australia
New Zealand

7-15 Business days

All other
Countries

Over 15 Business days

 

Shipping Time = Processing Time +Estimated Delivery Time

Processing Time:

It might take 1-2 business days to ship out your order, excluding holidays, to process your order. You will receive a notification email with tracking information once your order has been shipped.

Note: If you purchase multiple items, your order may be split into multiple packages. If you only receive one of the packages, please don't worry and wait patiently.

After shipping, you will receive an email with your tracking number once your order ships. If you haven’t received tracking info within 7 days, please contact us. Affected by Covid-19, there will be some delay on the delivery.

When the courier is being delivered, please pay attention to the tracking information and receive the package in time, otherwise the courier will be returned or destroyed.

When applicable, you are responsible for paying import taxes and duties. For further details please get in touch with your local customs office.

A confirmation email will be sent to you once you complete the order and we will prepare your order immediately. If you need to change or cancel your order, please reach us at [email protected] as soon as possible and we will do our best to help.

E-Mail Address: [email protected]
Website: https://cuaibb.com